PRIVACY POLICY

Last Updated: 11/12/2023


1. Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings below:

  • 1.1 “Service” means all websites, applications, platforms, and related features operated by AirforceRP.
  • 1.2 “Personal Data” means any information relating to an identified or identifiable individual, such as name, email, or IP address.
  • 1.3 “User” or “You” refers to any individual or entity that accesses or uses the Service.
  • 1.4 “Processing” means any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion.
  • 1.5 “Cookies” are small text files stored on a device to enhance and track Service usage.
  • 1.6 “Third Parties” means vendors, service providers, or partners who support Service operations.

2. Information We Collect

  • 2.1 Personal Identification Information: Name, email address, phone number, billing information, and other identifiers provided by you.
  • 2.2 Account Data: Username, password, profile settings, subscription details, and authentication tokens.
  • 2.3 Usage Data: IP address, device details, operating system, browser version, pages visited, features used, and session timestamps.
  • 2.4 Tracking Technologies: Cookies, pixels, analytics tools, and logs that help us understand interactions with the Service.
  • 2.5 Payment Data: Transaction records processed securely through third-party payment providers.
  • 2.6 Communications: Messages, support tickets, and correspondence with AirforceRP.

3. How We Use Information

  • 3.1 Service Delivery: To provide, operate, and maintain our Service.
  • 3.2 Personalization: To customize features, recommendations, and experiences.
  • 3.3 Communication: To send service-related announcements, responses to inquiries, and marketing communications (where permitted).
  • 3.4 Analytics: To monitor and analyze usage trends, performance, and engagement.
  • 3.5 Security: To detect, prevent, and address fraud, abuse, and security threats.
  • 3.6 Legal Compliance: To comply with laws, regulations, and enforce contractual obligations.

4. Sharing of Information

  • 4.1 Service Providers: We share data with trusted partners who provide hosting, analytics, customer support, or payment processing.
  • 4.2 Legal Obligations: We disclose data when required by law, subpoena, or government request.
  • 4.3 Business Transfers: In mergers, acquisitions, or asset sales, your data may be transferred as part of business continuity.
  • 4.4 Protection of Rights: We share data if necessary to protect AirforceRP, users, or the public.

5. Cookies and Tracking Technologies

  • 5.1 Essential Cookies: Required for login and account security.
  • 5.2 Functional Cookies: Remember preferences and settings.
  • 5.3 Analytics Cookies: Help us measure usage and improve features.
  • 5.4 Control: You may disable cookies via your browser; however, some Service features may not function properly.

6. Data Security

  • 6.1 Encryption: Sensitive information is encrypted during transmission.
  • 6.2 Access Controls: Restricted access to Personal Data is granted only to authorized personnel.
  • 6.3 Monitoring: Systems are regularly scanned for vulnerabilities and potential threats.
  • 6.4 Limitation: No method of online storage or transmission is 100% secure.

7. Data Retention

  • 7.1 Retention Period: We keep data as long as necessary to provide services and fulfill purposes in this Policy.
  • 7.2 Legal Compliance: Some data is retained longer to meet regulatory obligations.
  • 7.3 Disposal: Data no longer required is securely deleted, anonymized, or archived.

8. Children’s Privacy

  • 8.1 Age Restriction: The Service is not intended for children under 13 years of age.
  • 8.2 Knowledge: We do not knowingly collect Personal Data from children. If we become aware, it will be deleted promptly.

9. Your Rights

  • 9.1 Access: Request a copy of your Personal Data.
  • 9.2 Correction: Request updates or corrections to inaccurate data.
  • 9.3 Deletion: Request deletion under certain circumstances.
  • 9.4 Restriction: Limit how your data is processed.
  • 9.5 Objection: Object to processing for specific purposes such as marketing.
  • 9.6 Consent Withdrawal: Withdraw consent for processing at any time.

10. GDPR – European Union Users

  • 10.1 Data Portability: Request transfer of data to another provider.
  • 10.2 Supervisory Authority: Right to lodge complaints with an EU data protection authority.
  • 10.3 Legal Basis: Processing may be based on consent, contract, legal obligations, or legitimate interest.

11. CCPA – California Residents

  • 11.1 Right to Know: Request details on categories, sources, and purposes of Personal Data.
  • 11.2 Right to Delete: Request deletion of Personal Data (with exceptions).
  • 11.3 Right to Opt-Out: Confirm that we do not sell Personal Data.
  • 11.4 Non-Discrimination: Users will not be penalized for exercising rights.

12. International Data Transfers

  • 12.1 Transfers: Your data may be processed outside your home country.
  • 12.2 Safeguards: We implement contractual protections (e.g., Standard Contractual Clauses) where required.

13. Third-Party Links

  • 13.1 Links: Our Service may contain links to third-party sites.
  • 13.2 Liability: We are not responsible for their privacy practices or content.
  • 13.3 Recommendation: We encourage you to review third-party policies before interacting.

14. How to Exercise Your Rights

  • 14.1 Elixir Alerts: Submit requests via the in-app privacy form in Settings.
  • 14.2 Mathammo: Use the dedicated privacy form in Account Settings.
  • 14.3 Verification: Requests will be verified for authenticity before processing.
  • 14.4 General Inquiries: Contact us at https://support.airforcerp.com/.

15. Changes to This Policy

  • 15.1 Updates: We may update this Privacy Policy periodically.
  • 15.2 Notifications: Material changes will be communicated via email or in-app notifications.
  • 15.3 Acceptance: Continued use of the Service means acceptance of the updated Policy.

16. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

https://support.airforcerp.com/